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Shipping & Return
Shipping Options :
We offer various shipping options to cater to your needs, including standard and expedited shipping. The available options will be presented during the checkout process.
Shipping Times :
Estimated shipping times may vary based on your location and the selected shipping method. Please refer to the shipping information provided at checkout for more accurate delivery estimates.
Shipping Costs :
Shipping costs are calculated based on the shipping method selected and the destination. The exact shipping cost will be displayed during the checkout process.
Order Processing :
Orders are typically processed within 1-2 business days after payment verification. Once processed, you will receive a confirmation email with tracking information.
Return Policy :
If you are not completely satisfied with your purchase, you may return the item within 7 days of receiving it. To initiate a return, please contact our customer service team for further instructions.
Return Eligibility :
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received. Any items that show signs of use or damage may not be eligible for a refund.
Refund Process :
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
Exchanges :
If you need to exchange an item, please contact our customer service team for assistance. Exchanges are subject to product availability.
Return Shipping :
Customers are responsible for return shipping costs unless the return is due to an error on our part. We recommend using a trackable shipping service to ensure that your return is received.
Damaged or Defective Items :
If you receive a damaged or defective item, please contact us immediately with photos of the product and packaging. We will arrange for a replacement or refund.